Crucial Factors That Make the Difference 

► Teamwork 

We use a team-based care model. This approach augments quality and safety by ensuring that the necessary skills and resources are available at the different stages of your care plan.

► Effective Management and Setting Performance Standards

Project management of all care plans entails a continuous appraisal of our adherence to standard markers of surgical excellence and medical procedures. Our results are monitored to maintain standards and to benchmark further improvements.

►  Specialisation Contributes to a Better Outcome

The frequency that your team has carried out your required treatment is a major positive factor in your own care plan. We are a high-volume consultancy with a world-wide patient base, specialising exclusively in disorders of the face, head and neck. Repeated studies show that specialised, high-volume consultancies such as ours obtain better results than those where the same procedures are carried out less often. This difference in patient outcome between practices is more marked when comparing the success rate for newer and more complex procedures.

► Creating Confidence 

The planning for your care is done in close consultation with yourself. Good communication engenders confidence and trust, you should feel able to question your team. We have a moral and legal requirement to be pro-active in keeping you fully informed. In this time of conflicting claims and information overload, the requirement extends to providing our opinion and advice on alternative treatments  which may be offered elsewhere.

► Working against Cancer

Most patients that we see do not have cancer. Yet early diagnosis of any lumps or bumps is still the most important factor in ensuring a favourable outcome.

Patients under our care benefit from the ongoing research into early cancer detection and care at UCLH, a major research center with one of the largest programs for cancer treatment in the UK. 

After diagnosis, we determine whether surgery is necessary. If cancer is detected early enough, surgery may be avoidable. A careful assessment of non-surgical treatment options is always done in the light of the latest treatment available. 

► Resources

We have access to the resource-pool of a world-class research centre, several leading London hospitals and a global private health care organisation. This helps us to adapt readily to the evolution of research and exploit the latest developments that are relevant to our patient's needs

► Translational Research 'Bench to Bedside' 

We participate in and monitor research in relation to the range of specialties within our own care team. The “bench to bedside” bridge focuses on new developments with the aim of shortening the time taken for  latest improvements to reach the patient. 

► Avoiding or Reducing Surgery 

The progress of research at UCLH and other major centers is astonishing. Advances in imaging, stem cell technology, tissue engineering, robotics and gene editing are very relevant to the early detection and treatment of cancer. As these technologies advance, treatment options increase and therefore reduce the requirement for major surgery. Consequently healing time is also reduced.

► Refined Facial and Head Surgery

We are constantly refining our surgical techniques as the need for major surgery decreases. The declining need for major surgery drives the development and implementation of less invasive surgical techniques. This trend towards less invasive surgery (often with the help of robots) allows the increasing use of cosmetic plastic surgery. 

► University College London Hospital

Our clinical practice and research are both closely tied to UCLH (right) where Nick is the Senior Surgeon in the Head and Neck Centre. Besides being a world-class research center, UCLH is also a major teaching hospital. It is also our NHS base. (British National Health Service)